sbhavani@3ipeople.com
Hourly
Experience
Location
We have a position for a Desktop Support Tech Sr with one of our clients in Atlanta, GA for an initial contract duration of 7 months. US citizens and all those authorized to work in the US are encouraged to apply.
Our Client is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for “imaging” workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware. The Technician is responsible for proactively monitoring these workstations and is responsible for firmware updates, operating system updates, anti-virus software updates, security patches, and repair of any hardware failures. The technician will also provide helpdesk support including answering helpdesk phones and resolving end-user computer issues using remote diagnostic and troubleshooting tools. Duties will require after-hours support. The Technician will report to the Technical Services Manager and must coordinate activities with other business units within the division to meet the department’s overall objectives.
Desktop Support
Top 3/5 skills needed
Experience required:
Essential Education/Certification(s): Associate in Applied Science (AS) with certifications such as A+ Certification, CompTIA Network+, CCNA, or a minimum of 2 years of hands-on equivalent experience in computer repair or any combination of education and experience that would provide the desired skills, knowledge, and ability to perform the job functions.
cloud, azure ad, desktop support, mac
Maximum file size 5mb (doc/docx/pdf/rtf)