Collections Rep

Job Description

We have a position for a Collections Rep with one of our clients in Remote for an initial contract duration of 10 months. No third party candidates considered for this position.

• Credit & collections is looking to fill in an open role for a Collections Representative.
• Candidate will be assigned a specific # of accounts and will own a portfolio.
• Perform weekly customer contact on past due accounts in a high volume and fast-paced environment.
• Provide up-to-date detailed collection notes listing actions on each invoice in the collection system.
• Review open accounts for collection efforts weekly with the department supervisor.
• Proactively identify problem accounts or disputed invoices and follow up queries via email/telephone to effectively resolve issues through building key relationships with customers and internal staff.
• Follow up with clients on outstanding invoices that are deemed aged and fall outside of standard payment terms.
• work closely with Accounts receivable, billing and support team. 

Job Requirements:

• Minimum 2 to 5 years collection experience (B 2 B preferred). no max
• Ability to work independently.
• Critical thinking skills.
• Effective communication.
• Teamwork/Collaboration.
• Building relationships