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Swathi Akshaya

aswati@3ipeople.com


Job ID :J19121

Location : Burlington, VT

Duration :3 months.

Interview Type :Video

Legal Status :

Job Type :Contract

Background Checks :County Criminal History, Drug Test, Education Verification, Motor Vehicle Report

No Of Openings :2

No Of Hours per week :N/A

Sorry, Job Status has been changed to Closed

Social Media Reputation Specialist

$17 - $17

Hourly

< 3 Years

Experience

Burlington, VT

Location

Job Description

We have 2 positions for a Social Media Reputation Specialist with one of our clients in Burlington, VT for an initial contract duration of 3 months. No third party candidates considered for this position.

The Social Media Reputation Specialist will be responsible for monitoring and responding to the consumer reviews of dealerships reputation sites. With the importance of reputation factoring significantly into a dealership’s success, this team member will help assist a dealer in managing their on-line reputation based on feedback created by their customers on a range of review sites such as Facebook, Yelp!, Dealer Rater, & Google My Business.

Work with a team to monitor and coordinate consumer review responses from a centralized queue.

  • Communicate recommended responses for negative reviews to our dealer partners.
  • Provide reputation insights to internal, client-facing team members on the Social and SEO teams. 
  • Build constructive relationships with internal stakeholders, including but not limited to, Social Coordinators, Search Engine Optimization (SEO), and Customer Service teams to provide consumer sentiment insights.
  • Assist with building the positive review response repository
  • Experience 0-2 years. Experience in social media in professional environment, preferred but not required.
  • Bachelor's Degree in Marketing, Business, or Communications
  • Ability to adapt to new technology and learn quickly
  • Detail oriented and highly organized
  • Familiarity with the automotive industry and dealerships is beneficial but not required
  • Works independently and as part of a team
  • Ability to work in a fast-paced environment

RESPONSIBILITY:

  • Work with a team to monitor and coordinate consumer review responses from a centralized queue.
  • Communicate recommended responses for negative reviews to our dealer partners.
  • Provide reputation insights to internal, client-facing team members on the Social and SEO teams.
  • Build constructive relationships with internal stakeholders, including but not limited to, Social Coordinators, Search Engine Optimization (SEO), and Customer Service teams to provide consumer sentiment insights.
  • Assist with building the positive review response repository
  •  All other duties as assigned.

Preferred Skills

AMP

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