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ID & Access Administrator II
Atlanta, Georgia  

We have a Contract position for "ID & Access Administrator II" with one of our direct clients in Atlanta, Georgia for initial contract duration of  12+ months. No third party candidates considered for this position. US citizens and all those authorized to work in the US are encouraged to apply.

Job Description

The Identity and Access Administrator is responsible for processing requests to add, change or revoke access rights and to make sure that only authorized users are granted the right to use a service within agreed SLAs. The ID and Access Administrator is also responsible for managing the Identity Management system, provisioning of applications into the identity/access management system and administration of access profiles.

  • Processes requests for access and the addition of new groups, systems, applications or users in a timely manner.
  • Performs impact assessments for new roles not defined within the identity and access management system.
  • Keeps and maintains accurate access control records, working documents and databases.
  • Ensures system security by making sure that system access is appropriate to the defined business need.
  • Ensures access controls meets the requirements as defined by security policy and license agreements.
  • Monitors unauthorized attempts to access company data and escalates threat activity to appropriate teams/management.
  • Ensures audit, modification and revocation of access rights is carried out.

Service Desk and Incident Management:

  • Creates and maintains user access standards documentation.

Problem Management:

  • Assists in the investigation and resolution of problems relating to system and application access.
  • Ensures remedial action is taken in event of incidents and threats caused by unauthorized access.

System Software:

  • Monitors and maintains Identity and Access systems using available tools.
  • Works with vendors, admins & engineers to troubleshoot and fix identity and access system problems.

Required Skills

  • Bachelor’s degree or relevant experience e.g. experience of working in IT and/or a customer service environment 
  •  2 – 5 years of working experience with access services including access requests process
  • Working experience with Microsoft applications –
  • Outlook, Excel, Word and PowerPoint
  • Working experience in a service desk environment
  • Working experience with single sign-on solutions
  • Working experience with Oracle Identity and Access solutions such as Oracle Adaptive Authentication
  • Management and Oracle Virtual Directory

Security Administration

Ability to:

  • Assist users in defining their access rights and privileges, and operate agreed logical access controls and security systems.
  • Maintain agreed identity/access records and documentation.

Service Desk & Incident Management

Ability to:

  • Investigate unauthorized access events in accordance with established procedures.
  • Ensure that requests are handled according to agreed procedures.
  • Ensure that documentation of the supported components is available and in an appropriate form for those providing support.
  • Create and maintain support documentation.

Problem Management

Ability to:

  • Initiate and monitor actions to investigate and resolve problems in systems and services.
  • Assist with the implementation of agreed remedies and preventative measures.

System Software

Ability to:

  • Use system management software and tools to collect agreed performance statistics.
  • Carry out agreed system software maintenance tasks.


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