Customer Marketing Specialist

Job Description

We have a position for a Customer Marketing Specialist with one of our clients in Atlanta, GA for an initial contract duration of 1 year 3 months. No third party candidates considered for this position.

The Site Merchandising Manager supports the strategy, development and execution of the customer experience on Client to drive sales from Client existing customer base.   The position will be responsible for helping to drive incremental revenue by analyzing site data, developing and executing online sales and marketing campaigns, and applying learnings to improve the user experience.  The ideal candidate is innovative, enthusiastic, and customer-focused with great judgment and creative problem-solving skills.

• Reviews site experience daily and tests any site enhancements to identify issues and opportunities with website navigation, pricing and product accuracy
• Analyzes site metrics and related data to identify opportunities to improve merchandising and the customer experience across the site
• Helps drive improvements to the site experience through execution of strategic tests and cross-functional projects that will improve conversion rate and drive revenue growth
• Partners across Customer Strategy, Marketing, Creative, Pricing and Legal to drive collaborative projects to completion and ensure cohesive customer experience across all touch points
• Prepares presentations and reporting to share learnings from all tests, best practices and future scenarios to improve conversion
• Manages the marketing and merchandising calendar and the accompanying assets
• Other duties as assigned