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Punitha Shalini

pshalini@3ipeople.com


Job ID :J34314

Location : Hattiesburg, MS

Duration :3 months.

Interview Type :Face-to-Face, Phone, Video

Legal Status :

Job Type :Contract

Background Checks :Criminal History, Drug Test, Federal Criminal History, OFAC Watch List Search, SSN Address Trace, Verified watch list search

No Of Openings :1

No Of Hours per week :40

Vehicle Operations Logistics Specialist

Negotiable

< 3 Years

Experience

Hattiesburg, MS

Location

Job Description

We have a position for a Vehicle Operations Logistics Specialist with one of our clients in Hattiesburg, MS for an initial contract duration of 3 months. No third party candidates considered for this position.

Key Responsibilities:

  • Demonstrate proficiency in making real-time phone calls through the recorded line to verify vehicle status with pickup sites
  • Monitoring and correcting master data files for location errors
  • Manage email boxes for multiple locations and collaborate on regional emails
  • Request Hold Harmless/Releases
  • Process Fees and post assessorial charges to record
  • Entry of all manual orders and processing of other AS400 system orders
  • Investigating kickback of VINs by carriers to get units re-dispatched
  • Manage escalated Client Success VINs with peers and agents
  • Monitor holds and verification delays
  • Dispatch negotiation and a heavy understanding of sales tactics to increase margin
  • Action AutoIMS for Trans Delay Holds, Cancellations, ETAs
  • Following up with carriers on several VINs daily
  • Be comfortable holding carriers accountable to their plan
  • Create and manage corrective action of a vendor
  • Monitoring order entry failures throughout the day and correct
  • Understanding of margin relative to position and some tracking of margin requirements
  • Build relationship with client Auction commercial team and management
  • Measuring performance understanding analytics for clients and vendors
  • Report on performance results for high-level management and executive leaders
  • Compile vehicle transportation-related data and generate reports
  • Follow all job-related duties as directed by supervisor
  • Be an outside the box thinker who can solve problems quickly

Job Requirements:

  • Required: 1-3 years administrative experience (in automotive industry preferred)
  • Working knowledge of computer usage including Microsoft Excel, Outlook, and Word
  • Ability to work independently in a matrix environment to execute and deliver results
  • Excellent customer service and multi-tasking skills
  • High attention to detail including precise data entry
  • Excellent written and verbal communication skills
  • Ability to work with a high sense of urgency in a dynamic, fast-paced environment
  • High School Diploma or equivalent
  • Valid Driver's License and the ability to pass a background check and drug test required
  • Preferred: Some college education
  • 1+ years experience in transportation field or automotive auction house
  • 1+ years experience in sales or call center

Required Skills

Customer service, Microsoft Outlook, Attention to Detail, Administrative experience

Preferred Skills

Sales Experience, Transportation Experience


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