"Customer Support Specialist"
with one of our direct clients in
for initial contract duration of
No third party candidates considered for this position. US citizens and all those authorized to work in the US are encouraged to apply.
Provide customer support and assistance to Client Customers, End Users and Subcontractors as Technical subject matter expert. Perform scheduling at home and phone assisted installation of remote health monitoring technology. Organize installation schedule(s) and confirm logistics surrounding appointments. Utilize the Client ticket system, provide technical support for a variety of health care technology. Stay abreast of current and future health monitoring technology through continuous formal and self-paced training. Communicate effectively with nontechnical senior population and internal technical teams.
Basic Job Tasks and Responsibilities:
Detail oriented and technical acumen.
** Spanish-Bilingual is required for this role. Please put on the resume that your candidate is Bilingual-Spanish***
**Manager would be prefer a candidate in Phoenix, AZ**
Top 3-5 MUST HAVEs:
Maximum file size 5mb (doc/docx/pdf/rtf)