Job Description
We have
a
position
for a
CB Communications Spec I
with one of our clients in
Omaha, NE
for an initial contract duration of
3 months.
No third party candidates considered for this position.
Our Client is searching for a Client Access Transport Technician I This role is responsible for configuring aggregate devices, routers, optical access, and/or DWDM equipment that carries video, data, and/or telephony traffic. Utilizes various applications for implementation, service, test and acceptance (Remedy, NetSmart, SAM, Preside, Granite, Procomm Plus, Secure CRT).
Primary Responsibilities and Essential Functions:
- Under closer supervision, prepares, configures, installs and provisions Ethernet and SONET transport equipment for single and multiple dwelling business locations that will support complex services.
- Inserts access transport equipment into Client fiber ring and powers up equipment.
- Performs access transport equipment maintenance support to include changes, upgrades and migrations, disconnects, decommissions, preparation and configuration in support of fulfillment activities.
- Coordinates equipment pick up with boundary partners.
- Works with contractors/vendors to ensure equipment is installed and operating properly.
- Creates, updates and closes Remedy tickets and coordinates with change control as needed.
- Coordinates with provisioning to verify/finalize customer acceptance of service, confirming service is working as expected to initiate billing.
- Coordinates equipment pick up with boundary partners.
- Ensures quality of processes, programs and customer satisfaction.
- Complies with all safety procedures and policies.
- Performs end-to-end provisioning of customer circuits as designed in an accompanying work package from engineering.
- Performs all final circuit provisioning and configuration of device and intermediate cross connects.
- Identifies and sorts equipment needed for work orders.
- Configures CPE in warehouse prior to installation at customer premises.
- Ensures appropriate iOS upgrade is applied.
- Works with customer on integration of complex circuits such as BGP, EPLAN, EVPLAN, etc.
- Assists with initial turn-up of CPE equipment.
- Tests and verifies services in conjunction with the install team.
- This position may be required to work shifts and/or provide 24/7 coverage to meet customer demands.
Preferred Skills
AMP, AMP, AMP, AMP, AMP, AMP