Application Engineer

Job Description

We have a position for a Application Engineer with one of our clients in Atlanta, GA for an initial contract duration of 11 months. No third party candidates considered for this position.

This Senior Active Directory and Microsoft 365 Services Engineer role is responsible for successful support, implementation, and design services for Microsoft’s on-premises and cloud identity platforms to include but not limited to Microsoft Windows on-prem Active Directory (AD), and Microsoft Entra ID/Azure Active Directory (AAD) related technologies in a multi-geo location organization. This engineer will be a subject matter expert in using Active Directory Group Policy to implement security standards on Domain Controllers, Domain Member Servers and Workstations. This role requires an in-depth knowledge and proficiency experience level in PowerShell scripting. The candidate must have demonstrated prior and active experience in managing multi-domain environments, and/or migrations. The candidate should possess strong skills in administering and monitoring a Microsoft 365 environment to ensure that the platform operates effectively and meets business requirements.

The ideal candidate for this role should have the ability to triage issues, solve problems, and think critically. This person will work closely with stakeholders and team members across IT teams and corporate divisions. The best candidate will be a team player possessing strong analytical and technical skills. The individual in this role must be able to communicate ideas clearly and effectively, in both written and verbal forms, to both technical non-technical stakeholders.

Primary Responsibilities and Essential Functions

• Perform as primary engineer responsible for inter-forest user migrations, account management and provisioning, and domain.
• Maintain solid understanding of business issues and technical solutions encountered during the migration of single forest or multi-forest Active Directory environments.
• Analyze the current Active Directory environment to identify both technical and operational challenges and develop solutions for improvement.
• Perform tenant level administration, policy configuration, and top-level support for enterprise-wide initiatives that integrate with Microsoft 365, including Microsoft Entra ID/Azure Active Directory, Exchange Online, and Exchange 2019 on-prem servers.
• Configure and manage Microsoft Entra ID/Azure Active Directory application registrations, application proxies, conditional access policies, and single-sign-on integrations with third party applications.
• Administer, configure, and troubleshoot the Microsoft 365 collaboration platform of services, following information security best practices and standards.
• Review and ensure the day-to-day availability of email related services like Exchange Online, on-prem Exchange 2019, as well as management of email security tools, such as Exchange Online Protection in Defender.
• A successful candidate will be a self-starter, someone who can work independently, and will be flexible in a fast-paced environment.
• Effectively collaborate within the team and with other technology partners to research and apply solutions that meet or exceed business requirements.
• Partner with colleagues to automate administration and other tasks that improve the efficient delivery of tasks and information to the team and other stakeholders.
• Assist other support teams as needed with new and changed processes.
• Perform regularly recurring reviews of logs and reports to remediate issues and ensure that systems are operating optimally.
• Create relevant reports for management and other stakeholders as requested.
• Provide On-Call support in a 24x7x365 enterprise environment.

Requirements:

Target Years of Exp: 4-6 years

Top 5 Must Haves:

• Microsoft Azure Active Directory administration/Microsoft 365 tenant administration experience
• Windows 2019/2022 server administration experience
• Windows Group Policy (on-prem and Intune)
• Active Directory on-prem administration with domain controllers, DNS, domain trust relationships, etc.
• Exchange Online and Exchange 2019 administration experience

Minimum Qualifications

• BS/BA degree in related discipline in a related discipline and 4-7 years of experience in a related field; or equivalent work experience.
• Solid experience working with large, complex Active Directory migrations for customers, prospects, or clients.
• Expert knowledge administering on-prem Active Directory, Azure Active Directory/Entra ID administration in a hybrid environment.
• Expert knowledge administering Microsoft AD and AAD support services such as AAD Conditional Access Policies, AAD Self-Service Password Reset (SSPR), AAD Connect and Windows Server DNS.
• Expert knowledge designing, testing, deploying and maintaining Active Directory Group Policy and Intune Policies for the purpose of securing domain controllers, domain member servers and workstations.
• Strong working knowledge of Windows 2019/2022 operating systems platforms, DNS, networks, DMZs, network security zones.
• Expert analyzing security risks with proposed changes to Microsoft AD, AAD, Domain Controllers, GPOs, etc. and providing an understandable summary of those risks to management for proper implementation decisions.
• Experience administering multiple Microsoft Active Directory forests with forest trusts.
• Working knowledge of Microsoft GPOs, LDAP, AD Sites, Replication Topology, and native AD troubleshooting tools.
• Demonstrate proven experience with Microsoft Exchange 2019 and Exchange Online Administration in a hybrid environment.
• Demonstrated advanced proficiency with Microsoft PowerShell scripting.
• Highly motivated, self-starter with a positive attitude and success in a fast-paced environment within a customer experience-focused operations organization.
• Demonstrated ability to succeed in a dynamic, team environment.
• Ability to work independently and effectively collaborate with as a member of a team.
• Strong work ethic, with a passion to determine root cause of problems/issues.
• Solid planning and organization skills.
• Strong attention to detail.
• Excellent written and oral communication skills.

Preferred Experience and Qualifications

• Management of Microsoft 365 platform in a multi-tenant organization.

Experienced management of the following Microsoft 365 components:

• Microsoft Intune
• Microsoft Entra ID Tenant Administration
• Microsoft Exchange Online
• Microsoft SharePoint
• Microsoft Defender for 365
• Knowledgeable of Microsoft Identity Manager (MIM)
• Possess a Microsoft certification, such as Microsoft Azure Administrator (MS AZ-104); Microsoft Security, Compliance, and Identity Fundamentals, (MS SC-300).
• Knowledgeable of ProofPoint Email Administration.