Screening Coordinator I

Job Description

We have a position for a Screening Coordinator I with one of our clients in Kansas City, MO for an initial contract duration of 5 months. No third party candidates considered for this position.

The Screening Coordinator I is responsible for protecting our underground telecommunication utilities through correctly, safely, and efficiently determining the need for these utilities to be field located. The Screening Coordinator I will assist with handling external emails and voicemails regarding locate questions from Field Ops and Contractors and additional duties as assigned by management.

Duties & Responsibilities

90%

• Use company ticket management software to appropriately assign or close One Call Tickets
• Use GIS map to research and understand utility routes

10%

• Handle external emails and voicemails regarding locate questions
• Work with OSP (Outside Plant) to resolve unlocatable fiber issues
• Work with contract locators to resolve locate issues
• Notify OSP (Outside Plant) and Contract Locators of confirmed damages
• Continue to develop skills in interpreting maps and comprehending One Call Tickets

Qualifications

Education: High school diploma, some college preferred

Experience: 1+ years experience using irth Utilisphere or other One Call Ticket Management software, Locator, One Call Center or GIS experience preferred

Key Competencies:

• Knowledge of One Call Program
• Knowledge of telecom utility infrastructure
• Strong attention to detail
• Accurate and efficient reading comprehension skills
• Ability to communicate professionally via email and phone
• Ability to work independently and stay on-task in remote environment
• Basic computer skills in MS Office Suite