IT Business Enablement Technology Support

Job Description

We have a position for a IT Business Enablement Technology Support with one of our clients in Atlanta, GA for an initial contract duration of 3 months. US citizens and all those authorized to work in the US are encouraged to apply.

Our team is seeking an individual with a broad skill set to support two critical functions:

Smartsheet platform administration and vendor management operations. This role is ideal for a candidate who is highly organized, customer service-oriented, and comfortable working across systems like Smartsheet, Oracle, and Magnit vendor management system. The contractor will play a key role in maintaining data accuracy, supporting end users, and ensuring smooth operational workflows.

Top 5 Must Haves: 

• Data Entry experience, efficient and accurate (preferably Oracle Procurement Requests/Orders)
• Experience with analyzing data in Excel
• SaaS System Administration experience (preferably Smartsheet)
• Attention to detail
• Ability to assimilate various data sources, perform research, self-starter, perform data analysis and cleanup

Key Responsibilities

• Administer and maintain Smartsheet and Smartsheet Resource Management platforms.
• Manage user access, permissions, and licensing.
• Support integration of time tracking data with Oracle Projects to generate project actuals.
• Interface with Magnit VMS to ensure accurate contractor time reporting and data flow.
• Provide responsive, high-quality support to end users, troubleshooting issues and delivering training as needed.
• Audit and validate data quality using Excel, Power BI, and other tools to ensure accuracy and consistency.
• Perform data entry and analysis using data from Oracle, contracts, and invoices.
• Create and facilitate purchase requisitions and receipts in Oracle.
• Maintain documentation of processes, configurations, and best practices.
• Configure and optimize dashboards, reports, and workflows.

Preferred Qualifications

• Excellent customer service and communication skills, with a demonstrated ability to support and train end users.
• Exceptional attention to detail and a commitment to data accuracy.
• Proven experience administering SaaS applications, preferably Smartsheet Resource Management and Smartsheet.
• Strong background in time tracking systems and their integration with ERP tools like Oracle.
• Familiarity with vendor management systems, preferably Magnit.
• Proficiency in Excel (including pivot tables, formulas, and data validation) and Power BI for data analysis and reporting.