Technology Operations Communications Manager (Contractor)

Job Description

We have a position for a Technology Operations Communications Manager (Contractor) with one of our clients in Atlanta, GA for an initial contract duration of 1 year. No third party candidates considered for this position.

The Technology Operations Communications Manager (Contractor) is responsible for communication support for complex internal technology deployments and operations initiatives. This contractor role requires an experienced professional who can deliver sharp counsel while executing hands-on communication tasks. This is a tactical, execution-focused role supporting technology operations deployments. The ideal candidate has strong stakeholder management skills and can effectively manage competing priorities while maintaining clear, actionable communication.

Communication Deployment and Execution

• Develop and execute communication on internal technology deployments, systems implementations and infrastructure changes to technical and non-technical audiences
• Consult and collaborate with Enterprise Technology & Engineering stakeholders and project teams to ensure accurate information flow and informed decision-making
• Align editorial calendar planning across the communications team to ensure consistency and alignment of messaging activities happening across the department and company
• Establish, manage and ensure use of company-approved communications templates, policies, procedures and guides
• Provide direct counsel to technology and engineering SMEs on communication approaches and messaging, in partnership with change management adoption strategies as appropriate
• Partner with Product & Technology communication team to align stakeholders on deployment timelines and impact

Communications Delivery

• Craft detailed, accurate and concise messages, and tailored to the author, vehicle and audience on a range of topics
• Adhere to the companys style guide and templates, ensuring we produce high-quality and error-free work
• Translate complex technology topics into clear and engaging messaging for non-technical audiences
• Manage communication workflows and approval processes while maintaining tight deployment timelines
• Support change management initiatives by developing targeted communications that drive user adoption
• Use and maintain communication templates, playbooks, and standard operating procedures for future deployments

Required Qualifications

• At least 5 years of employee communication experience.
• Demonstrated experience supporting large-scale technology implementations, system migrations, or infrastructure deployments
• Proven track record managing communications in complex, matrixed organizations with multiple stakeholder groups
• Strong technical writing skills with ability to translate complex technical concepts for diverse audiences
• Strong project management and problem-solving skills

Education

• Degree in journalism, public relations, communications or related field