CUSTOMER CARE REPRESENTATIVE

Job Description

We have a position for a CUSTOMER CARE REPRESENTATIVE with one of our clients in Phoenix, AZ for an initial contract duration of 6 months. No third party candidates considered for this position.

This will be an outbound call center position. Employees with be calling and emailing clients to give them updates on their orders. Employees will work from a set list of orders that are priority and work to contact and update the client as to the status of their order. Employees will utilize internal systems to track and notate their work and who they have updated.

Job Requirements

• Candidates must have customer service experience, call center experience preferred.
• Must be able to multi task and problem solve.
• Experience utilizing Microsoft Excel and Outlook are preferred.