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Rachna Mishra

mrachna@3ipeople.com


Job ID :J34309

Location : Bordentown, NJ

Duration :6 months.

Interview Type :Face-to-Face, Video

Legal Status :

Job Type :Contract

Background Checks :

No Of Openings :6

No Of Hours per week :40

Vehicle Operations Logistics Specialist

$19 - $21

Hourly

< 3 Years

Experience

Bordentown, NJ

Location

Job Description

We have 6 positions for a Vehicle Operations Logistics Specialist with one of our clients in Bordentown, NJ for an initial contract duration of 6 months. No third party candidates considered for this position.

Position Summary: The Vehicle Operations Logistics Specialists will facilitate and manage the process of transportation of customer vehicles within an assigned region.

Key Responsibilities:

  • Demonstrate proficiency in making realtime phone calls through the recorded line to verify vehicle status with pickup sites
  • Build relationship with Auction commercial team and management
  • Show proficiency with communication via recorded line phone system
  • Manage email boxes for multiple locations and collaborate on regional emails
  • Entry of all manual orders and processing of other AS400 system orders
  • Manage escalated Client Succes VINs with peers and agents
  • Monitor holds and verification delays
  • Dispatch negotiation and a heavy understanding of sales tactics to increase margin
  • Action AutoIMS for Trans Delay Holds, Cancellations, ETAs
  • Following Up with carriers on several VINs daily
  • Process Fees and post assessorial charges to record
  • Request Hold Harmless/Releases
  • Investigating kickback of VINs by carriers to get units re-dispatched
  • Be comfortable holding carriers accountable to their plan
  • Create and manage corrective action of a vendor
  • Monitoring order entry failures throughout the day and correct
  • Understanding of margin relative to position and some tracking of margin requirements
  • Monitoring and correcting master data files for location errors
  • Measuring performance understanding analytics for clients and vendors
  • Report on performance results for high level management and executive leaders
  • Compile vehicle transportation related data and generate reports
  • Follow all job-related duties as directed by supervisor
  • Be an outside the box thinker who can solve problems quickly

Required Skills

Microsoft excel, Microsoft word, Customer service, Microsoft Outlook, Communication

Preferred Skills

Call center experience, Transportation Field Experience, Sales Experience


(For Candidate use only)


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