Vehicle Operations Support Specialist

The Vehicle Operations Specialist plays a critical role in ensuring smooth and efficient vehicle logistics and order management. This position requires strong communication, organizational, and problem-solving skills to maintain accurate records and deliver exceptional service to clients and vendors.

• Coordinate Communication: Handle inbound and outbound calls to external vendors, clients, and customers to obtain status updates, confirm vehicle locations, and gather necessary information to meet operational requirements.
• Maintain Accurate Records: Update accounts with essential details such as order notes, contact information (names, addresses, phone numbers), and account numbers across internal systems and external platforms.
• Process Transportation Orders: Enter and manage transportation notes for each order using relevant computer applications, ensuring accuracy and compliance.
• Ensure Order Accuracy: Follow up on submitted orders to verify correctness, resolve discrepancies, and update deficient information promptly.
• Data Management & Reporting: Create and maintain spreadsheets to track customer orders, inventory levels, and key reminders. Organize existing data for easy access and reporting.
• Inventory Oversight: Monitor and manage daily inventory to ensure proper allocation and availability.
• Performance Analysis: Collect and analyze data trends to identify opportunities for process improvement and enhance operational efficiency.
• Additional Duties: Perform other tasks and responsibilities as assigned by the department manager or supervisor.