"Engineer-System - Telephony - Avaya"
with one of our direct clients in
for initial contract duration of
No third party candidates considered for this position. US citizens and all those authorized to work in the US are encouraged to apply.
Our Voice Engineers are detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex problems and delivering sustainable contact center designs for our customers. We are looking for ambitious and communicative hands-on individuals who are comfortable working as part of an interdisciplinary team, have experience working in fast-paced environment and who have passion and skills to assist in maintaining our legacy applications while focusing on implementing current cloud based services (PureCloud)
This role will work with other Voice Engineers, Voice Services teams that support the PBX, Project Managers and end users to focus on designing, implementing and supporting high availability, robust solutions to support the many business units contact centers. A major part of this role will be working very closely with key stakeholders, Contact Center leaders, Work Force Management teams, vendors while resolving requests and incidents. Ideally, this person will correlate issues to determine tools or process to reduce the reoccurrence while adhering to agreed service levels.
PRIMARY DUTIES AND RESPONSIBILITES:
Top 5 Must Haves: Must have been an administrator of Avaya
Maximum file size 5mb (doc/docx/pdf/rtf)