with one of our direct clients in
for initial contract duration of
No third party candidates considered for this position. US citizens and all those authorized to work in the US are encouraged to apply.
Provides national support for enterprise-wide customer contact personnel and external customers with up-to-date information on all products, services, processes, tariffs, rates, features and troubleshooting techniques. Authors, collects and disseminates information using various communications and knowledge management tools to ensure customer information on Client and KEY agent knowledgebase is accurate and up-to-date and that customer contact personnel are able to articulate the correct information, processes and procedures to external customers.
Primary Responsibilities and Essential Functions:
Top 3-5 MUST HAVEs OR REQUIRED skillset:
Maximum file size 5mb (doc/docx/pdf/rtf)