Fulfillment Enablement Specialist

Job Description

We have a position for a Fulfillment Enablement Specialist with one of our clients in Remote for an initial contract duration of 1 year. No third party candidates considered for this position.

Attention to detail is a must. This person performs data management of Outside Plant construction projects and receives and completes requests from boundary partners across the US. Analyzes individual construction projects and assists with validating market specifics and all in-house, contract labor, and material spend. Generates construction projects in various workflow tools and drives tasks to the appropriate teams. Works independently to ensure data integrity across multiple tools matches and is properly transferred to Oracle financial databases.

Primary Responsibilities and Essential Functions

• Updates and maintains Construction project databases and spreadsheets to ensure accuracy and timeliness of work.
• Creates capital project numbers for financial tracking based on approved construction naming standards.
• Support construction department with assigned tasks.
• Develops and maintains effective, efficient naming conventions to data is retrieved quickly and as needed.
• Responds to incoming calls, resolves requests and complaints in a timely manner and uses positive, professional and effective communication to provide excellent customer service.
• Organizes workday to maximize productivity and uses efficient and effective time management skills.
• Builds effective and professional working relationships with co-workers and the corporate office, outside vendors, and contractors.
• Works closely with finance to ensure capital projects are opened and closed in a timely manner to support accurate budget forecasts and spending reports.
• Places assets in service, updates as-built information and “end date” tasks upon completion of projects and ensures integrity of the CIP database.
• Ensures work meets all required regulations, specifications and standards set forth by the company and government agencies.
• May enter data into computerized databases to track homes passed, maintain serviceability information, or node splits.
• Identifies variances to budget versus actuals on individual construction projects

Qualifications

Minimum

• HS diploma, GED or relevant work experience
• Requires proficiency of Microsoft Office products, specifically Excel
• Excellent communication skills in all mediums to work effectively with teams throughout organization

Preferred

• 1 or more year of experience preferred in related field (i.e. data entry, record keeping and computer operation or customer service).
• Experience in telecommunications industry desired
• AS/AA or BS/BA degree in related discipline strongly desired (i.e. Business, Engineering, Electronics, etc.)
• Six Sigma White Belt or greater – Yellow, Green, Black
• Advanced Excel skills surrounding pivot tables, advanced formulas, and Macros