Support Technician II

Job Description

We have a position for a Support Technician II with one of our clients in Anaheim, CA for an initial contract duration of 5 months. No third party candidates considered for this position.

• A Support Technician is responsible for all Technology at the operating location(s) in order to conduct business. 
• Individual must be able to work unsupervised and have strong communication and reporting skills at the local and corporate levels. 
• Individual must possess strong soft skills and a customer service focused background.
• This position requires a level of technical expertise across multiple skill sets to address and resolve customer issues in an acceptable timeframe.  Individuals must have solid knowledge of PCs, peripherals, networks, servers, and telecommunications. 
• The Support Technician is responsible for quickly diagnosing and resolving technical problems and/or challenges. 
• Where applicable, may be required to participate and represent Technology in local management meetings.