Business Analyst/Quality Test Analyst

Job Description

We have 2 positions for a Business Analyst/Quality Test Analyst with one of our clients in Remote for an initial contract duration of 5 months. US citizens and all those authorized to work in the US are encouraged to apply.

 Minimum Qualifications:

• Bachelor's or Associate's degree and at least 3 to 5 years of experience related to the position's essential functions. Any equivalent education and/or work experience may be substituted to meet the position's minimum qualifications.
• Quality Tester Analyst work involves ensuring software functionality, reliability, and performance through systematic testing.
• Identifying and reporting defects, creating/tracking bug resolution, creating test plans, and collaborating within development teams to deliver high-quality software products.

Roles & Responsibilities

Support Service Desk tickets as needed: Review, Respond, Reassign/Route for problem resolution.

For performing necessary job duties in the hybrid work environment, contractor

•  Should possess their computer, Microsoft Office installed, internet, phone, headset, driver license. The state agency plans no expense reimbursement for this position.
• The necessary network/system/applications and access permissions will be provided upon selection. 

Knowledge and Abilities:

Knowledge:

• A strong understanding of software testing principles, testing methodologies, and proficiency in testing tools.
• Knowledge of programming languages
• An analytical mindset is also a valuable trait.
• Keeping up with industry trends and continuous learning is essential in this dynamic field.
• Customer service techniques and best practices.
• Basic business practice processes and procedures.
• Formats used in written business communications.
• English grammar, spelling, and composition are needed for correspondence and meeting planning.
• Established policies, procedures, and practices of the client.
• Office management principles, methods, and procedures. 

Abilities:

• Testing Expertise: Proficiency in various testing methodologies, such as functional, regression, and performance testing.
• Test Automation: Knowledge of automated testing tools and the ability to create and execute automated test scripts.
• Programming Skills: Familiarity with programming languages, especially scripting languages like Python or Java, to enhance automation efforts.
• Analytical Skills: Ability to analyze software requirements, identify test scenarios, and design effective test cases.
• Attention to Detail: Thoroughly identified and documented software defects, ensuring comprehensive test coverage.
• Communication Skills: Clear communication to collaborate with development teams, report issues, and document test results.
• Problem-Solving: Strong problem-solving skills to troubleshoot issues and propose effective solutions.
• Adaptability: Flexibility to work with evolving software development processes and technologies.
• Documentation: Proficient in creating and maintaining test documentation, including test plans and test cases.
• Team Collaboration: Ability to work collaboratively with cross-functional teams and contribute to a positive team environment.
• Positively represent the agency.
• Establish and maintain effective working relationships.
• Maintain the confidential nature of information.
• Understand, interpret, and apply rules, administrative policies, and program guidelines.
• Operate office equipment necessary to perform the required duties.