zzeenath@3ipeople.com
Hourly
Experience
Location
We have a position for a Helpdesk Analyst I with one of our clients in Atlanta, GA for an initial contract duration of 3 years. No third party candidates considered for this position.
Delivers quality Helpdesk support to Client company employees by providing them with a single point of contact to report issues or make inquiries. Manages day to day service delivery and works on special projects as assigned. Develops and maintains a good rapport with other CIS support teams. Must be diplomatic, tactful and communicate effectively with technical and non-technical personnel; both verbally and in writing. Should exhibit creativity in research and provide recommendations that will enhance customer support.
Responsibilities:
Requirements:
ms office suite, Client Support, Vista, mac
Maximum file size 5mb (doc/docx/pdf/rtf)