Job Description
We have
a
position
for a
Coordinator-Account
with one of our clients in
Burlington, VT
for an initial contract duration of
1 year.
The Program Specialist supports the OEM Services Program Management Team in the facilitation, prioritization, and execution of assigned tasks and projects. Program Specialists work closely with the OEM Program Managers to assist in the coordination and facilitation of our OEM Program needs including, but not limited to client order processing, website asset implementation, report generation, compliance and program requirement management, and assist in documentation. The Program Specialist will also assist the OEM Services group in knowledge gathering and distribution, scheduling, and event coordination.
Primary Duties And Responsibilites:
Support the OEM Services Team in project coordination & execution
- Including launch of new programs, initiatives or product solutions
Assist in ensuring retailer compliance
- Manage and facilitating pre-approval submissions as needed for clients
- Acting as the OEM Program Compliance Subject Matter Expert to assist internal teams in web product creation
- Reviews and implements resolutions identified in client audit or infractions
- Keeping abreast of changes to OEM compliance covenants, programs, and monitoring efforts on Dealer.com Digital Solutions
Assist in required program daily, weekly and monthly deliverables
- Processes retailer orders
- Assists in website asset implementation
- Generates documents and reports for clients as guided by the Program Managers
- Researches billing and advertising discrepancies
- Assist in the coordination and scheduling of trainings, meetings, and events (as needed)
Competencies:
- Customer Focus
- Priority Setting
- Self-Manage Assigned Projects
- Learning on the Fly
- Action Oriented
- Peer Relationships
Preferred Skills
AMP, AMP