Top 5 Must Haves:
MS Excel proficient, organized, able to prioritize, telecommunications experience, preferably HFC
Typical Training / Experience - HS diploma, GED or relevant work experience; 0-2 years of experience in area of responsibility
Dept/Org Scope & Impact - Entry level support role requiring basic skills; can perform some of the basic tasks within the function; some impact at the job or department level
Problem Complexity - Performs simple, routine work; Selects correct processes from clearly prescribed rules, past practices, or instruction; Seeks advice and guidance on non-routine or problem areas from supervisor. Any deviations from the norm are cleared by the supervisor/manager
Autonomy - Under close supervision, exercises limited latitude/independent judgment; Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor/manager Knowledge - Assignments require minimal knowledge.