Account Manager

Job Description

We have a direct-hire position for a Account Manager with one of our clients in Atlanta, GA

Serve as the lead point of contact for customer account management matters

• Develop new clients through internet research, references, and networking events
• Build and maintain strong, long-lasting client & employee relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our services according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Identifies business opportunities by identifying prospects and evaluating their position in the industry;
• researching and analyzing sales options.