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Cash Applications Specialist II
Sandy Springs, Georgia  


We have 2 Contract positions for "Cash Applications Specialist II" with one of our direct clients in Sandy Springs, Georgia for initial contract duration of  7+ months. No third party candidates considered for this position. US citizens and all those authorized to work in the US are encouraged to apply.

Job Description

GENERAL DESCRIPTION:

The purpose of this position is to provide support in the cash application department and ensure payments from customers are processed and posted accurately and efficiently. This position also resolves inquiries from external and internal customers.

SPECIFIC RESPONSIBLITIES:

  • Performs processing of credit card cash receipts.
  • Performs processing of lockbox cash receipts.
  • Researches history to determine appropriateness of cash refunds, prepares documentation for approval and performs processing of refund requests once approved by management.
  • Process payment transfer requests.
  • Researches payment application history.
  • Operates in the phone queue answering customer calls.
  • Performs other duties as assigned.

Required Skills

Top 3-5 MUST HAVEs OR REQUIRED skillset:

  • Customer service skills,
  • Accounts receivable experience,
  • Oracle and/or SAP billing experience,
  • Ability to meet strict deadlines, and
  • Strong communication skills

EDUCATION REQUIRED:

  • College degree preferred.

REQUIRED QUALIFICATIONS:

  • Proficient in Microsoft Office (Windows, Excel, Word)
  • Oracle and SAP billing experience a plus
  • Requires 1 to 2 years Accounts Receivable experience
  • Demonstrated ability to manage detail and use analytical skills. 
  • Strong organizational and communication skills are critical. 
  • Ability to meet strict deadlines.
  • Ability to work in and promote a team environment

 

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